Application Support specialist
Company Name:
Robert Half Technology
Well respected prominent professional services firm is seeking a Application Support specialist. The Application Support specialist will provide first line end user support on the organization's software. Day to day duties will include: - Provide first-line customer support and problem resolution on the Organization's flagship software for external customers. - Diagnosis reported issues and guide users through step-by-step solutions via email and telephone communications. - Clearly communicate technical information to non-technical people in a user-friendly and professional manner. - Create detailed records of more severe issues and assign the issues to the appropriate department. - Maintain a poised and professional demeanor while handling a high volume of customer phone calls and communications. Interviews are currently being conducted, for immediate consideration please email your resume to Keisha. or Willis. with Application Support in the subject line and call us at o set up an interview. We invite you to follow us on Twitter @RHTAlbuquerque to hear about other New Mexico tech news and job opportunities and download the Robert Half mobile app to get the edge on your job search!
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI and the Microsoft Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
In 2014, our company once again was named to FORTUNE magazine's list of World's Most Admired Companies. (March 17, 2014).
Apply for this job now or contact our branch office at o learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
Req ID: 02800-116217
Functional Role: Help Desk/Tech Support II
Country: USA
State: NM
City: ALBUQUERQUE
Postal Code: 87109
Compensation: DOE
Requirements: The successful Application Support specialist will have experience providing end user support on a Helpdesk and/or Software support team. Experience troubleshooting software issues. Must have meticulous attention to detail and excellent written and verbal communication skills are required. Candidates must be teachable, personable, outgoing, able to work independently, and should have the ability and willingness to work on mission critical and time sensitive situations. Experience with Law Enforcement, Legal, Court, MVD or other related software and or knowledge of those industries will be given preference.Estimated Salary: $20 to $28 per hour based on qualifications.
Robert Half Technology
Well respected prominent professional services firm is seeking a Application Support specialist. The Application Support specialist will provide first line end user support on the organization's software. Day to day duties will include: - Provide first-line customer support and problem resolution on the Organization's flagship software for external customers. - Diagnosis reported issues and guide users through step-by-step solutions via email and telephone communications. - Clearly communicate technical information to non-technical people in a user-friendly and professional manner. - Create detailed records of more severe issues and assign the issues to the appropriate department. - Maintain a poised and professional demeanor while handling a high volume of customer phone calls and communications. Interviews are currently being conducted, for immediate consideration please email your resume to Keisha. or Willis. with Application Support in the subject line and call us at o set up an interview. We invite you to follow us on Twitter @RHTAlbuquerque to hear about other New Mexico tech news and job opportunities and download the Robert Half mobile app to get the edge on your job search!
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI and the Microsoft Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
In 2014, our company once again was named to FORTUNE magazine's list of World's Most Admired Companies. (March 17, 2014).
Apply for this job now or contact our branch office at o learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
Req ID: 02800-116217
Functional Role: Help Desk/Tech Support II
Country: USA
State: NM
City: ALBUQUERQUE
Postal Code: 87109
Compensation: DOE
Requirements: The successful Application Support specialist will have experience providing end user support on a Helpdesk and/or Software support team. Experience troubleshooting software issues. Must have meticulous attention to detail and excellent written and verbal communication skills are required. Candidates must be teachable, personable, outgoing, able to work independently, and should have the ability and willingness to work on mission critical and time sensitive situations. Experience with Law Enforcement, Legal, Court, MVD or other related software and or knowledge of those industries will be given preference.Estimated Salary: $20 to $28 per hour based on qualifications.
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