MGR- OPERATIONS IMPROVEMENT - Emergency Department - Full-Time 1.0

Company Name:
Presbyterian Health Services
MGR- OPERATIONS IMPROVEMENT - Emergency Department - Full-Time 1.0
Requisition Number: 49055
Location: NM-Albuquerque
Type of Opportunity: Regular Full-Time
FLSA Classification: EXEMPT
Minimum Experience: 1 year
Minimum Education: Bachelor of Science Degree
Shift: Normal
Minimum Skills/Requirements
Bachelor's Degree required, preferably with a focus of engineering, business, or healthcare administration. Project
and/or process improvement experience and 3-5 years of management experience, preferably in clinic or ambulatory site, preferred.
Primary Job Functions
- Assist with development of procedures, and standardization of referral/authorization process, etc.
- Assist Senior Operations Director with operational and standardization efforts as needed.
- Serve as liaison between site staff and PMG administrative departments and physicians and clinic staff as relates to clinics operations.
- Maintain a general knowledge of PMG operations and specific functions related to process improvement efforts.
- Responsible for managing the primary care and outpatient clinics relative to the role being covered at the clinic when assigned.
- Responsible for communicating with PMG supervisors and staff as well as PMG Administration on all assignments related to operations including temporary assignments to a site as back-up, improvements and standardization efforts.
- Conduct site visits to confirm processes are in place and followed consistently based on established procedures.
- Works with the Human Resources department in managing personnel issues for clinic employees, with respect to hiring, orienting, staffing, monitoring and making any recommendations for any disciplinary actions during temporary assignments to a PMG facility.
- Develop and maintain positive relationships with providers and site staff
- Facilitates Referral Team meetings and communicates all policies and procedures related to referrals and pa's to PMG providers, practice administrators
- Analyzes Emergency
Operational data, identifying trends and opportunities for improvement and develops strategies for improvement/optimization based on data analysis.
- Develops, directs, publishes, and presents quality data needed for Provider operational
- Performs ongoing quality and productivity monitoring of staff and provides routine feedback to all staff.
- Collaborates with Emergency Department Managers to ensure the provision of quality, efficient care is continued in the CDS Emergency Departments.
- Assists Director of Practice Operations in other organizational initiatives and/or in work related to the Regional Delivery System.
- Performs other functions as required.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.