Team Member/Customer Service Community, Social Services & Nonprofit - Albuquerque, NM at Geebo

Team Member/Customer Service

3.
7 Albuquerque, NM Albuquerque, NM Full-time Full-time $18 - $20 an hour $18 - $20 an hour Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
This is a great opportunity for someone who enjoys helping others and has excellent communication skills.
Duties:
- Communicate with customers via phone, email, and chat to assist with inquiries, orders, and complaints - Provide accurate and timely information to customers regarding products, services, and promotions - Process orders, returns, and exchanges in an efficient manner - Conduct outbound calls to follow up with customers and gather feedback - Analyze customer needs and recommend appropriate solutions - Maintain customer records and update information as needed - Resolve customer issues or escalate them to the appropriate department for resolution - Ensure high levels of customer satisfaction through excellent service delivery
Experience:
- Previous experience in customer service or a related field is preferred - Strong communication skills, both verbal and written - Excellent phone etiquette and active listening skills - Ability to speak Spanish or other languages fluently is a plus (Bilingual/Multilingual) - Proficient in using computer systems and software applications - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Strong problem-solving skills and the ability to remain calm under pressure Join our team of dedicated professionals who are committed to providing outstanding customer service.
We offer competitive compensation, opportunities for career growth, and a supportive work environment.
Note:
This job description is not intended to be all-inclusive.
The employee may be required to perform other duties as assigned by management.
If you meet the qualifications listed above and are interested in this position, please submit your resume for consideration.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Ability to Commute:
Albuquerque, NM 87120 (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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