Store Support Agent, Real Estate (HYBRID) Customer Service & Call Center - Albuquerque, NM at Geebo

Store Support Agent, Real Estate (HYBRID)

About Gap Inc.Our brands bridge the gaps we see in the world.Old Navy democratizes style to ensure everyonehas access to quality fashion at every price pointAthleta unleashes the potential of every woman,regardless of body size, age or ethnicityBananaRepublic believes in sustainable luxury for allAnd Gapinspires the world to bring individuality to modern, responsibly madeessentials.This simple idea-that we all deserve to belong,and on our own terms-is core to who we are as acompany and how we make decisions.Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet.Ready tolearn fast, create with audacityand lead boldly? Join our team.About the RoleAs a member of the Store Maintenance Team, you will be responsible for repairs and maintenance of all store attributes across the Gap IncStore Fleet in North AmericaThis team manages cost, quality, and service-levels of all repairs, emergency response, disaster recovery and asset investment for the fleetClose collaboration is required with internal teams (Real Estate, Real Estate Law, Finance, Store Operations, Field Leadership, Loss Prevention and Gap Tech) in addition to external entities (Service Providers and Landlords) to ensure Brand Standards and SLAs are met.What You'll DoDevelop organized approach that allows you to keep work orders flowing quickly from receipt to resolution through follow upManage multiple tasks, address store maintenance questions and issues, as well as educate stores on Store Maintenance ProcessesWork closely with stores and national vendors over the phone, through email, and using our online service portalListen and ask questions to solicit feedback to understand needs and provide serviceHandle unique or complex customer interactionsWho You AreComfortable with Microsoft Office including experience using Outlook, Excel, and WordExperience using work order management software or related administrative experienceAn ability to understand facilities or maintenance issues to quickly find appropriate solutionsCan work independently and is motivated in a virtual environmentResearch process or transaction flow to identify root cause of errorsBenefits at Gap Inc.Merchandise discount for our brands:
50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.One of the most competitive Paid Time Off plans in the industry.Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.Employee stock purchase plan.Medical, dental, vision and life insurance.See more of the benefits we offer.For eligible employeesGap Incis an equal-opportunity employer and is committed to providing a workplace free from harassment and discriminationWe are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected statusWe have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belongingIn 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.US CandidatesPlease note that effective, June 30, 2022, Gap Incwill no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelinesafter being exposed to or testing positive for COVIDTherefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective. Recommended Skills Administration Disaster Recovery Finance Leadership Loss Prevention Maintenance Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3m5kd6p3xnfm05sylp', 'ExternalApply-j3m5kd6p3xnfm05sylp'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.

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