Supervisor, HR Operations
Job Type Full-timeDescriptionAre you looking for a rewarding career in human resources? Do you want to be part of a dynamic team that supports SLFCU's Vision 2035 and our Talent and Culture strategies? If so, we have an exciting opportunity for you! We are seeking a talented and motivated HR professional to join our growing HR team.
As a member of our HR team, you will have the opportunity to work with diverse and talented people, learn from experienced mentors, and grow your skills and career.
You will also enjoy a competitive salary and benefits package, a supportive work environment, and a culture where we put our members first, are gritty and accountable, strive to do the right thing and to be better every day.
If you are interested in this position, please apply online with your resume and cover letter today! Overview The Supervisor of HR Operations oversees the deployment and administration of operational processes associated with the employee lifecycle.
This position ensures daily operations run smoothly and processes are consistent, efficient and timely.
This individual will oversee personnel actions and ensure they are entered accurately and timely, manage employee data via the HRIS system, ensure that data are secure and maintained consistent with company policies and privacy regulations, and ensure required reporting and filings are delivered on time.
The Supervisor of HR Operations supervises a small group of coordinators that perform transactional or repetitive processes.
This position will contribute to the development and improvement of HR processes and procedures, and policies.
Job Duties:
Manages HR Coordinators and associated work activities, ensuring procedures are established and maintained for consistent handling of employee questions, transactions, and administration of human resource programs.
Manages the HR Ticketing System and ensures timely and accurate responses.
Manages departmental records management staff and programs in accordance with SLFCU policy, serves as official custodian of employee records.
Oversees responses to requests for information, including open records requests.
Oversees HR vendor management process and documentation.
Oversees quality control audits to ensure that the integrity of employee information is maintained and to ensure compliance with legal and SLFCU policy requirements.
Assists with streamlining and documenting departmental procedures relating to various aspects of HR's policies and procedures.
RequirementsExperience and Knowledge:
Three (3) years of supervisory experience or 5 years' experience in Human Resources with demonstrated knowledge of operational HR.
Knowledge of current rules, regulations, laws, principles, and practices related to HR records and information management and payroll administration.
Knowledge of general HR administration theory, principles, and practices.
Ability to communicate clearly and effectively, both orally and in writing, at all levels inside and outside the organization.
Education:
Relevant Bachelor's degree and/or equivalent experience Interpersonal Skills:
Possesses exceptional interpersonal skills.
Demonstrates daily the Credit Union's commitment to maintaining a close and caring touch with its members.
Demonstrates strong relationship management skills.
Able to formulate creative solutions that strengthen the Credit Union's relationship with members and business partners.
Serves as a role model to others on how to effectively interact with members to build loyal and profitable relationships.
Exhibits leadership skills and the ability to work effectively on both departmental and cross-functional projects.
Functions well in a team environment.
Demonstrates ability to promote morale and resolve conflict.
Able to handle difficult situations and persons in a positive and professional manner.
Communication:
Demonstrates excellent verbal/written communication and presentation skills; able to communicate lending-related topics clearly and succinctly to others.
Able to train others effectively.
Other Skills:
Demonstrated ability to ensure that documentation produced is accurate and meets all organizational guidelines and policies.
Exceptional organizational skills.
Able to prioritize multiple tasks and projects while maintaining deadlines and managing resources with little direction.
Able to supervise and train employees, to include organizing, prioritizing and scheduling work assignments.
Able to measure performance through analytics and transform the results into actionable plans.
Understands and applies team and department best practices and continually works for process and service improvements.
Salary Description $75,000 - $100,000 Annually (DOE) Recommended Skills Administration Auditing Business Relationship Management Communication Coordinating Data Analysis Estimated Salary: $20 to $28 per hour based on qualifications.
As a member of our HR team, you will have the opportunity to work with diverse and talented people, learn from experienced mentors, and grow your skills and career.
You will also enjoy a competitive salary and benefits package, a supportive work environment, and a culture where we put our members first, are gritty and accountable, strive to do the right thing and to be better every day.
If you are interested in this position, please apply online with your resume and cover letter today! Overview The Supervisor of HR Operations oversees the deployment and administration of operational processes associated with the employee lifecycle.
This position ensures daily operations run smoothly and processes are consistent, efficient and timely.
This individual will oversee personnel actions and ensure they are entered accurately and timely, manage employee data via the HRIS system, ensure that data are secure and maintained consistent with company policies and privacy regulations, and ensure required reporting and filings are delivered on time.
The Supervisor of HR Operations supervises a small group of coordinators that perform transactional or repetitive processes.
This position will contribute to the development and improvement of HR processes and procedures, and policies.
Job Duties:
Manages HR Coordinators and associated work activities, ensuring procedures are established and maintained for consistent handling of employee questions, transactions, and administration of human resource programs.
Manages the HR Ticketing System and ensures timely and accurate responses.
Manages departmental records management staff and programs in accordance with SLFCU policy, serves as official custodian of employee records.
Oversees responses to requests for information, including open records requests.
Oversees HR vendor management process and documentation.
Oversees quality control audits to ensure that the integrity of employee information is maintained and to ensure compliance with legal and SLFCU policy requirements.
Assists with streamlining and documenting departmental procedures relating to various aspects of HR's policies and procedures.
RequirementsExperience and Knowledge:
Three (3) years of supervisory experience or 5 years' experience in Human Resources with demonstrated knowledge of operational HR.
Knowledge of current rules, regulations, laws, principles, and practices related to HR records and information management and payroll administration.
Knowledge of general HR administration theory, principles, and practices.
Ability to communicate clearly and effectively, both orally and in writing, at all levels inside and outside the organization.
Education:
Relevant Bachelor's degree and/or equivalent experience Interpersonal Skills:
Possesses exceptional interpersonal skills.
Demonstrates daily the Credit Union's commitment to maintaining a close and caring touch with its members.
Demonstrates strong relationship management skills.
Able to formulate creative solutions that strengthen the Credit Union's relationship with members and business partners.
Serves as a role model to others on how to effectively interact with members to build loyal and profitable relationships.
Exhibits leadership skills and the ability to work effectively on both departmental and cross-functional projects.
Functions well in a team environment.
Demonstrates ability to promote morale and resolve conflict.
Able to handle difficult situations and persons in a positive and professional manner.
Communication:
Demonstrates excellent verbal/written communication and presentation skills; able to communicate lending-related topics clearly and succinctly to others.
Able to train others effectively.
Other Skills:
Demonstrated ability to ensure that documentation produced is accurate and meets all organizational guidelines and policies.
Exceptional organizational skills.
Able to prioritize multiple tasks and projects while maintaining deadlines and managing resources with little direction.
Able to supervise and train employees, to include organizing, prioritizing and scheduling work assignments.
Able to measure performance through analytics and transform the results into actionable plans.
Understands and applies team and department best practices and continually works for process and service improvements.
Salary Description $75,000 - $100,000 Annually (DOE) Recommended Skills Administration Auditing Business Relationship Management Communication Coordinating Data Analysis Estimated Salary: $20 to $28 per hour based on qualifications.
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