Business Technology Specialist II
3.
7 Full-time 1 day ago Full Job Description JOB Perform functional and technical information systems support for assigned department:
install and maintain application software and end user devices such as personal computers, laptops, tablets and smart phones; maintain and administer computer systems and applications; provide technical support and assistance to department end users and perform a variety of analytical duties relative to assigned area of responsibility.
Candidates are expected to demonstrate meaningful experience with the technologies listed above and to be able to demonstrate in-depth knowledge of hardware, network and software as well as troubleshooting skills.
Will participate in departmental projects and be able to work under minimal supervision and provide status reports and project updates.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification.
Job Descriptions are not intended to reflect all duties performed within the job.
EXAMPLE OF DUTIES Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.
Bachelor's degree from an accredited college or university in information systems, computer science, or business administration; andOne (1) year of customer service experience in any of the following areas:
selection and configuration of end user devicesinstalling, maintaining and troubleshooting PC's analyzing and assessing technological needs or software application analysisADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License, or ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within 6 months from date of hire.
MINIMUM QUALIFICATIONS Methods and techniques of application development, system design and programmingMethods and techniques of system design, programming and software installationPrinciples and procedures of quality assurance and security related to computer information systemsPrinciples and practices of computer science and information systemsPrinciples and practices of software troubleshootingPossesses basic ITIL knowledgeOperational characteristics of a variety of computer platforms and operating systemsMethods and techniques used in the installation, trouble shooting and maintenance of information systemsPertinent Federal, State and local codes, laws and regulations SUPPLEMENTAL INFORMATION Recommend, design, implement and install computer software applicationsApply a wide variety of computer programming languagesDetect, isolate and resolve information system problemsAnalyze and assess the technological needs of City usersIndependently perform systems analysis activitiesInstall, trouble shoot and upgrade City information systemsInstall, trouble shoot and maintain electronic, mechanical, computer and low voltage systemsUse various diagnostic equipment associated with electronic repairsEvaluate, test, implement and support new operating systemsOversee quality assurance and security procedures for information system servicesMonitor, maintain and administer a variety of network operating systemsDesign, implement and maintain information systems and supporting hardware and software applicationsPerform the essential functions of the job with or without reasonable accommodationWork occasional weekends and provide after hours support, including evenings and weekends as required.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Full-time 1 day ago Full Job Description JOB Perform functional and technical information systems support for assigned department:
install and maintain application software and end user devices such as personal computers, laptops, tablets and smart phones; maintain and administer computer systems and applications; provide technical support and assistance to department end users and perform a variety of analytical duties relative to assigned area of responsibility.
Candidates are expected to demonstrate meaningful experience with the technologies listed above and to be able to demonstrate in-depth knowledge of hardware, network and software as well as troubleshooting skills.
Will participate in departmental projects and be able to work under minimal supervision and provide status reports and project updates.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification.
Job Descriptions are not intended to reflect all duties performed within the job.
EXAMPLE OF DUTIES Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.
Bachelor's degree from an accredited college or university in information systems, computer science, or business administration; andOne (1) year of customer service experience in any of the following areas:
selection and configuration of end user devicesinstalling, maintaining and troubleshooting PC's analyzing and assessing technological needs or software application analysisADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License, or ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within 6 months from date of hire.
MINIMUM QUALIFICATIONS Methods and techniques of application development, system design and programmingMethods and techniques of system design, programming and software installationPrinciples and procedures of quality assurance and security related to computer information systemsPrinciples and practices of computer science and information systemsPrinciples and practices of software troubleshootingPossesses basic ITIL knowledgeOperational characteristics of a variety of computer platforms and operating systemsMethods and techniques used in the installation, trouble shooting and maintenance of information systemsPertinent Federal, State and local codes, laws and regulations SUPPLEMENTAL INFORMATION Recommend, design, implement and install computer software applicationsApply a wide variety of computer programming languagesDetect, isolate and resolve information system problemsAnalyze and assess the technological needs of City usersIndependently perform systems analysis activitiesInstall, trouble shoot and upgrade City information systemsInstall, trouble shoot and maintain electronic, mechanical, computer and low voltage systemsUse various diagnostic equipment associated with electronic repairsEvaluate, test, implement and support new operating systemsOversee quality assurance and security procedures for information system servicesMonitor, maintain and administer a variety of network operating systemsDesign, implement and maintain information systems and supporting hardware and software applicationsPerform the essential functions of the job with or without reasonable accommodationWork occasional weekends and provide after hours support, including evenings and weekends as required.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
