BUSINESS SYSTEMS ANALYST - SR
Type of Opportunity: Full Time
FTE: 1.000000
Exempt: Yes
Work Schedule: Weekday Schedule Monday-Friday
Shift: 1
Location: US:NM:Albuquerque
Education:
Essential:
Bachelor Degree
Specialization:
Automation for Benefit configuration
Credentials:
Bachelor's degree in related technical/business area plus 4 years' of IT or business experience. 6 years' of additional experience can be substituted in lieu of degree. Advanced knowledge of Systems Analysis with focus on customer requirements and concepts of the software development lifecycle.
Summary:
Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. Competent to work at the highest level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment
Responsibilities:
Acts as primary liaison between the application team and the user community, responsible for facilitating communications, coordinating system enhancements, and providing production support.
Works with user community to define business requirements in sufficient detail that systems configuration, development/enhancement, and/or operations activities can be pursued.
Guides user community to define business use cases in sufficient detail that subsequent quality assurance efforts can guarantee system changes/enhancements satisfy the business requirements.
Guides internal quality assurance efforts to verify functional system behavior.
Guides the user community to coordinate quality assurance and acceptance testing efforts to verify functional system behavior.
Guides other staff to educate/train members of the user community in proper and effective use of the application system.
Provides implementation support for software components of moderate to high complexity
Provides production support for software components of moderate to high complexity
Competencies and skills:
Nonessential:
SKILL-Ability to effectively interact with customers to understand their needs and explain data
SKILL-Microsoft Office
Planning and coordinating organizational change
Anticipating & Addressing Customer Needs
Functioning as an Effective Contingent Member
Acquiring & Applying Superior Skills to achieve Quality Outcomes
Functioning as an Effective Team Member
SKILL-Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
SKILL-Written communication
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other characteristic protected by law. Presbyterian Healthcare Services is a drug-free and tobacco-free employer with smoke free campuses.
ApplyEstimated Salary: $20 to $28 per hour based on qualifications.
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