Distance Learning Technician
Company Name:
Central New Mexico Community College (CNM)
# Remarks:
To be considered applicants must submit the following documents at time of application: transcripts, licensures, and/or certifications if applicable. Candidates selected for hire are required to submit official transcripts as a condition of employment.
This is a benefits eligible position. CNM offers a comprehensive benefits package which includes health, dental, vision, long-term disability, and life insurance as well as pension and retirement plans. CNM also offers generous educational benefits to employees, their spouse/domestic partner, and dependent children.
# Duties and
Responsibilities:
Under direct supervision of the Administrative Director of Distance Learning, the Distance Learning Technician receives communication and information from distance learning faculty related to online courses and publisher supplemental materials. Provides basic media and online tools trouble shooting and refers faculty to tools and/or resources to help resolve technical issues. Refers non technical related questions to appropriate Distance Learning (DL) staff member.
Responsible for timely term to term course copies; insuring integrity of course copies following the standard CNM Learn template through compliance reports. Updates online class shell elements at the request and direction of faculty members based on standard protocol and best practices. Maintains database of internal faculty tools and/or resources. Provides support to faculty in the weekly DL open labs.
Communicates frequently and effectively with various project collaborators to assist with ensuring department goals and objectives are met. Represent department at assigned meetings as needed.
Conducts research on national trends, topics, changes and/or updates with online learning. Provides regular reports on online courses to distance learning administrator. Assists in the distribution of distance education course materials Performs other related duties as assigned.
# Minimum Requirements:
Associate's degree and at least two (2) years' experience that is directly related to online higher education learning.
# Preferences:
In-depth knowledge and proven proficiency in learning management systems, Blackboard Learn prefered, Microsoft Office including Excel, Word, Outlook and PowerPoint; online software and technology such as Respondus, Bb Collaborate, wikis, blogs and discussion boards, demonstrated knowledge of mobile applications for online learning, strong written and oral communication skills and customer service orientation; the ability to balance competing priorities. Commitment to professionalism and confidentiality in handling sensitive, confidential, and operational information. Ability to collaborate and work well in a team environment. Highly organized and problem solving abilities, task-oriented, and flexible.
Ability to read analyze and interpret materials related to distance learning. Attention to detail and ability to write business correspondence. Ability to handle common and detailed inquiries or complaints. Effectively present information and respond to questions from internal and external customers and the general public.
Ability to work and apply basic mathematical concepts. Skill in the use of personal computers, online learning software and other related software applications.
Ability to troubleshoot online software. Ability to use independent judgment to manage and maintain confidential information. Ability to use logic and reasoning to identify problems and/or issues and forward to the appropriate staff.
Experience as an online student or instructor.
Demonstrated knowledge of trends in distance learning and instructional technology.
# Work Schedule::
Monday through Friday, 8 a.m. - 5 p.m.
# Required Applicant Documents:
Resume
Cover Letter
Transcript from an accredited Institution 1
# Special Instructions to Applicants:
Candidates must attach to the application any applicable transcripts, licensures, and/or certifications.
Candidates selected for hire are required to submit proof of education to CNM Human Resources.
For positions requiring High School Diploma/GED:
High school diploma, GED, high school transcripts, unofficial college transcripts, or official college transcripts are acceptable
For positions requiring a degree and/or completion of college-level credit hours:
Official college transcripts are required
Degrees from foreign institutions must be accompanied by a transcript evaluation and a transcript translation.
# Campus: Main
Department: Distance Learning
System Control Number: 0602363
FLSA: Non-Exempt
Job Title: Distance Learning Technician
FTE: Regular Full-Time
Working Title: Distance Learning Technician
Pay Rate: $16.83
Position Type: Technical and Paraprofessional
Work Schedule: Monday through Friday, 8 a.m. - 5 p.m.
Posting Date: 10-21-2014
Closing date at 5:00 pm: 11-04-2014
Additional Comments: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to manipulate, handle, or feel objects, controls; reach with hands and arms; and talk and hear. The employee may occasionally lift and/or move up to 30 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Quicklink for Posting: Estimated Salary: $20 to $28 per hour based on qualifications.
Central New Mexico Community College (CNM)
# Remarks:
To be considered applicants must submit the following documents at time of application: transcripts, licensures, and/or certifications if applicable. Candidates selected for hire are required to submit official transcripts as a condition of employment.
This is a benefits eligible position. CNM offers a comprehensive benefits package which includes health, dental, vision, long-term disability, and life insurance as well as pension and retirement plans. CNM also offers generous educational benefits to employees, their spouse/domestic partner, and dependent children.
# Duties and
Responsibilities:
Under direct supervision of the Administrative Director of Distance Learning, the Distance Learning Technician receives communication and information from distance learning faculty related to online courses and publisher supplemental materials. Provides basic media and online tools trouble shooting and refers faculty to tools and/or resources to help resolve technical issues. Refers non technical related questions to appropriate Distance Learning (DL) staff member.
Responsible for timely term to term course copies; insuring integrity of course copies following the standard CNM Learn template through compliance reports. Updates online class shell elements at the request and direction of faculty members based on standard protocol and best practices. Maintains database of internal faculty tools and/or resources. Provides support to faculty in the weekly DL open labs.
Communicates frequently and effectively with various project collaborators to assist with ensuring department goals and objectives are met. Represent department at assigned meetings as needed.
Conducts research on national trends, topics, changes and/or updates with online learning. Provides regular reports on online courses to distance learning administrator. Assists in the distribution of distance education course materials Performs other related duties as assigned.
# Minimum Requirements:
Associate's degree and at least two (2) years' experience that is directly related to online higher education learning.
# Preferences:
In-depth knowledge and proven proficiency in learning management systems, Blackboard Learn prefered, Microsoft Office including Excel, Word, Outlook and PowerPoint; online software and technology such as Respondus, Bb Collaborate, wikis, blogs and discussion boards, demonstrated knowledge of mobile applications for online learning, strong written and oral communication skills and customer service orientation; the ability to balance competing priorities. Commitment to professionalism and confidentiality in handling sensitive, confidential, and operational information. Ability to collaborate and work well in a team environment. Highly organized and problem solving abilities, task-oriented, and flexible.
Ability to read analyze and interpret materials related to distance learning. Attention to detail and ability to write business correspondence. Ability to handle common and detailed inquiries or complaints. Effectively present information and respond to questions from internal and external customers and the general public.
Ability to work and apply basic mathematical concepts. Skill in the use of personal computers, online learning software and other related software applications.
Ability to troubleshoot online software. Ability to use independent judgment to manage and maintain confidential information. Ability to use logic and reasoning to identify problems and/or issues and forward to the appropriate staff.
Experience as an online student or instructor.
Demonstrated knowledge of trends in distance learning and instructional technology.
# Work Schedule::
Monday through Friday, 8 a.m. - 5 p.m.
# Required Applicant Documents:
Resume
Cover Letter
Transcript from an accredited Institution 1
# Special Instructions to Applicants:
Candidates must attach to the application any applicable transcripts, licensures, and/or certifications.
Candidates selected for hire are required to submit proof of education to CNM Human Resources.
For positions requiring High School Diploma/GED:
High school diploma, GED, high school transcripts, unofficial college transcripts, or official college transcripts are acceptable
For positions requiring a degree and/or completion of college-level credit hours:
Official college transcripts are required
Degrees from foreign institutions must be accompanied by a transcript evaluation and a transcript translation.
# Campus: Main
Department: Distance Learning
System Control Number: 0602363
FLSA: Non-Exempt
Job Title: Distance Learning Technician
FTE: Regular Full-Time
Working Title: Distance Learning Technician
Pay Rate: $16.83
Position Type: Technical and Paraprofessional
Work Schedule: Monday through Friday, 8 a.m. - 5 p.m.
Posting Date: 10-21-2014
Closing date at 5:00 pm: 11-04-2014
Additional Comments: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to manipulate, handle, or feel objects, controls; reach with hands and arms; and talk and hear. The employee may occasionally lift and/or move up to 30 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Quicklink for Posting: Estimated Salary: $20 to $28 per hour based on qualifications.
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