System operator i, ii, or sr
Company Name:
PNM Resources
POSTING DEADLINE
Applications must be submitted no later than July 13, 2014
This position is covered by NERC-CIP cyber security standards. Prior to being hired, promoted or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
This is a series post. Successful candidate will be hired based on education and experience.
DEPARTMENT
Department: System Operations
PREFERENCES
NERC certified
60 semester hours of college courses or Associates degree with emphasis in math and science courses or comparable four year apprenticeship program in Substation Relay related fields.
Knowledge of generation and transmission
Must be able to work rotating shifts
JOB DESCRIPTION
SYSTEM OPERATOR I
Summary:
Under frequent and detailed direction, controls and operates the Company''s transmission resources (voltage levels 46kV and above) and monitors the generation resources from a reliability perspective. Coordinates and matches firm and interruptible resources with load on a minute-by-minute basis in a safe, reliable, and economic manner. Achieves and maintains operating standards in compliance with all existing regulatory, reserve sharing-agencies, and company standards concerning spinning reserve, area control error, interchange schedule tagging, generator operation, disturbance recovery and inadvertent/deviation flow. Operates the transmission system, which includes responsibility for VAR flow, losses, maintaining acceptable voltage levels, monitoring of operating transfer capability, OASIS administration, maintaining positive operating nomogram margins, etc. Coordinates and directs switching operation and maintenance of the transmission system. Serves as PNM s liaison and balancing/transmission control agent between other balancing and/or market entities.
ESSENTIAL DUTIES AND
Responsibilities:
Implements real-time actions, up to and including shedding firm load, to ensure stable and reliable operation of the Bulk Electric System
Responsible for ensuring compliance with the North American Electric Reliability Corporation Operating Standards and other regional standards
Directs all actions for safety and reliability of the electric grid, of any hosted entities, field crews, or merchant scheduling organizations operating within or using the company s balancing area in matters that affect electric grid reliability
Responds to requests by other utilities and wholesale marketers to use company-owned transmission system in accordance with established FERC guidelines via OASIS and ERCOT protocols for transmission services
Administers FERC approved tariff rates and ensures compliance with strict Standards of Conduct and ERCOT protocols for transmission services
Follows all guidelines written by senior staff
Operates the system on a minute-by-minute basis to match firm and interruptible resources to obligations, balance generation and transmission shares between utility companies/market entities, and verify metered flow quantities from PNM to other utilities
Responds to generation and transmission disturbances within established regulatory, industry, reserve sharing groups, and company standards to assure a continuous supply of electricity to customers
Maintains positive Nomogram Operating Margin/Operating Criteria and system voltages using complex system equipment in the most efficient and economical manner
Advises co-workers and management of normal and abnormal system conditions
Maintains reactive reserves and monitors Remedial Action Schemes (RAS) to ensure system reliability
Documents and communicates to various groups, all company and inter-utility system developments that could impact the Company s inter-utility relationships or the security, reliability, and safety of the company s transmission system, or the ability to serve load
Monitors critical items, including Control Performance Standards, Operating Reserves, Operating Transfer Capabilities, Interchange Schedule Tags, Substation Facility/Equipment Status
Represents the Company in developing and enhancing working relationships with other utilities/market entities and various regulatory bodies, and accepts assignments on various inter-utility Operating and Engineering committees
COMPETENCIES:
Develops, maintains, and increases knowledge of the Company s generation and transmission system, electrical theory, and associated operating procedures and guidelines
Shows a strong desire for additional intensive training and progresses towards System Operator training within the first two years of employment
Strong sense of ambition, motivation, and confidence
Ability to work in a stressful and fast-paced environment
Ability to make sound judgments and crucial decisions in short amounts of time
Ability to understand and assimilate complex technical information
Ability to build and maintain relationships with teammates and external utility contacts
Ability to work with little supervision and only general guidelines at times
QUALIFICATIONS
MINIMUM EDUCATION AND/OR
Experience:
High School diploma or GED with sixty semester hours of college course work showing an aptitude for math and electrical theory, to include four to six years of previous work experience demonstrating basic electrical utility knowledge, or equivalent combination of education and/or experience related to the discipline.
CERTIFICATES, LICENSES REGISTRATIONS:
Must obtain and/or maintain North American Electric Reliability Corporation System Operator Certification within six to nine months of employment and prior to independently performing the Reliability functions. Failure to obtain/maintain North American Electric Reliability Corporation certification could result in disciplinary action, up to and including termination, in accordance with the PNMRs Positive Discipline policy.
COMMUNICATION SKILLS:
Ability to read and comprehend complex instructions, correspondence, and memos
Strong oral and written communication skills
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
COMPUTER SKILLS:
Working knowledge of various database, spreadsheet, and word processing software
Ability to use various computer systems
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Gathers and analyzes many complex variables to recommend decisions on complex issues under rapid and severe time constraints. Combines complex data sets including weather, grid conditions, electrical voltages, customer load, power plant operation capabilities, system disturbance data, liaison utility conditions, etc. to determine actions required to ensure continuous operation and balance on the electrical grid. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
DECISION MAKING:
Has the authority to take or direct timely and appropriate real-time actions, without obtaining approval from the higher-level personnel within own operating authority vicinity. During emergency operating conditions, has additional independent authority to shed firm load to prevent or alleviate Operating Security Limit violations without higher-level approval.
SCOPE AND IMPACT:
Error potential for the System Operator I can impact revenue significantly, if not caught by the higher-level staff in a timely manner.
PHYSICAL DEMANDS:
Ability to stand up to 2/3 of the time. Must occasionally lift and/or move up to 25 pounds. Ability to accept the mental and physical rigors of rotating shift work, constantly changing system conditions, and varying operating guidelines.
WORK ENVIRONMENT:
Plant control room environment.
DEGREES:
HS Diploma or Gen Ed Diploma
JOB DESCRIPTION
SYSTEM OPERATOR II
Summary:
Under general direction, controls and operates the Company s transmission resources (voltage levels 46kV and above) and monitors the generation resources from a reliability perspective. Coordinates and matches firm and interruptible resources with load on a minute-by-minute basis in a safe, reliable, and economic manner. Achieves and maintains operating standards in compliance with all existing regulatory, reserve sharing-agencies, and company standards concerning spinning reserve, area control error, interchange schedule tagging, generator operation, disturbance recovery and inadvertent/deviation flow. Operates the transmission system, which includes responsibility for VAR flow, losses, maintaining acceptable voltage levels, monitoring of operating transfer capability, OASIS administration, maintaining positive operating nomogram margins, etc. Coordinates and directs switching operation and maintenance of the transmission system. Serves as PNM s liaison and balancing/transmission control agent between other balancing and/or market entities.
ESSENTIAL DUTIES AND
Responsibilities:
Implements real-time actions, up to and including shedding firm load, to ensure stable and reliable operation of the Bulk Electric System
Responsible for ensuring compliance with the North American Electric Reliability Corporation Operating Standards and other regional standards
Directs all actions for safety and reliability of the electric grid, of any hosted entities, field crews, or merchant scheduling organizations operating within or using the company s balancing area in matters that affect electric grid reliability
Responds to requests by other utilities and wholesale marketers to use company-owned transmission system via OASIS and ERCOT protocols for transmission services
Administers FERC approved tariff rates and ensures compliance with strict Standards of Conduct and ERCOT protocols for transmission services
Follows all guidelines written by senior staff
Operates the system on a minute-by-minute basis to match firm and interruptible resources to obligations, balance generation and transmission shares between utility companies/market entities, and verify metered flow quantities from PNM to other utilities
Responds to generation and transmission disturbances within established regulatory, industry, reserve sharing groups, and company standards to assure a continuous supply of electricity to customers
Maintains positive Nomogram Operating Margin/Operating Criteria and system voltages using complex system equipment in the most efficient and economical manner
Advises co-workers and management of normal and abnormal system conditions
Maintains reactive reserves and monitors Remedial Action Schemes (RAS) to ensure system reliability
Documents and communicates to various groups, all company and inter-utility system developments that could impact the Company s inter-utility relationships or the security, reliability, and safety of the companys transmission system, or the ability to serve load
Monitors critical items, including Control Performance Standards, Operating Reserves, Operating Transfer Capabilities, Interchange Schedule Tags, Substation Facility/Equipment Status
Represents the Company in developing and enhancing working relationships with other utilities/market entities and various regulatory bodies, and accepts assignments on various inter-utility Operating and Engineering committees
COMPETENCIES:
Demonstrates, maintains, and increases knowledge of the Companys generation and transmission system, electrical theory, and associated operating procedures and guidelines
Strong sense of ambition, motivation, and confidence
Ability to work in a stressful and fast-paced environment
Ability to make sound judgments and crucial decisions in short amounts of time
Ability to understand and assimilate complex technical information
Must complete the North American Electric Reliability Corporation continuing education hours required for maintaining certification
Must acquire 32 hours of emergency training annually
Ability to build and maintain relationships with teammates and external utility contacts
Ability to work with little supervision and only general guidelines at times
QUALIFICATIONS
MINIMUM EDUCATION AND/OR
Experience:
High School diploma or GED with sixty semester hours of college course work showing an aptitude for math and electrical theory, with six to eight years of previous work experience, to include two and a half years of lower-level authority experience at a level of performance that demonstrates an intimate knowledge of generation or transmission systems and how to operate/control them, or equivalent combination of education and/or experience related to the discipline.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must obtain and/or maintain North American Electric Reliability Corporation System Operator Certification within six to nine months of employment and prior to independently performing the Reliability functions. Failure to obtain/maintain North American Electric Reliability Corporation certification could result in disciplinary action, up to and including termination, in accordance with the PNMRs Positive Discipline policy.
SUPERVISORY
Responsibilities:
Reviews and guides decisions and actions of System Operator I. Develops positive relationships with control room staff.
COMMUNICATION SKILLS:
Ability to read and comprehend complex instructions, correspondence, and memos
Strong oral and written communication skills
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
COMPUTER SKILLS:
Working knowledge of various database, spreadsheet, and word processing software
Ability to use various computer systems
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Consolidates and analyzes several technical, economic, and political variables to make firm and accurate decisions on complex issues under rapid and severe time constraints, under minimal guidance from management. Combines complex data sets including weather, grid conditions, electrical voltages, customer load, power plant operation capabilities, system disturbance data, liaison utility conditions, etc. to determine actions required to ensure continuous operation and balance on the electrical grid. Keeps informed of continuously changing regulations and procedures and develops own procedures independently when situations demand. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
DECISION MAKING:
Has the authority to take or direct timely and appropriate real-time actions, without obtaining approval from the higher-level personnel within own operating authority vicinity. During emergency operating conditions, has additional independent authority to shed firm load to prevent or alleviate Operating Security Limit violations without higher-level approval.
SCOPE AND IMPACT:
Error potential for the System Operator II can impact revenue significantly, if not caught by the higher-level staff in a timely manner. As the authority in charge of switching procedures, miscommunication, or errors in analysis could result in serious injury or death to working journeymen on the grid.
PHYSICAL DEMANDS:
Ability to stand up to 2/3 of the time. Must occasionally lift and/or move up to 25 pounds. Ability to accept the mental and physical rigors of rotating shift work, constantly changing system conditions, and varying operating guidelines.
WORK ENVIRONMENT:
Plant control room environment.
DEGREES:
HS Diploma or Gen Ed Diploma
JOB DESCRIPTION
SYSTEM OPERATOR SR
Summary:
Under general direction, controls and operates the Company s transmission resources (voltage levels 46kV and above) and monitors the generation resources from a reliability perspective. Coordinates and matches firm and interruptible resources with load on a minute-by-minute basis in a safe, reliable, and economic manner. Achieves and maintains operating standards in compliance with all existing regulatory, reserve sharing-agencies, and company standards concerning spinning reserve, area control error, interchange schedule tagging, generator operation, disturbance recovery and inadvertent/deviation flow. Operates the transmission system, which includes responsibility for VAR flow, losses, maintaining acceptable voltage levels, monitoring of operating transfer capability, OASIS administration, maintaining positive operating nomogram margins, etc. Coordinates and directs switching operation and maintenance of the transmission system. Serves as PNM s liaison and balancing/transmission control agent between other balancing and/or market entities.
ESSENTIAL DUTIES AND
Responsibilities:
Implements real-time actions, up to and including shedding firm load, to ensure stable and reliable operation of the Bulk Electric System
Responsible for ensuring compliance with the North American Electric Reliability Corporation Operating Standards and other regional standards
Directs all actions for safety and reliability of the electric grid, of any hosted entities, field crews, or merchant scheduling organizations operating within or using the companys balancing area in matters that affect electric grid reliability
Responds to requests by other utilities and wholesale marketers to use company-owned transmission system via OASIS and ERCOT protocols for transmission services
Administers FERC approved tariff rates and ensures compliance with strict Standards of Conduct and ERCOT protocols for transmission services
Operates the system on a minute-by-minute basis to match firm and interruptible resources to obligations, balance generation and transmission shares between utility companies/market entities, and verify metered flow quantities from PNM to other utilities
Responds to generation and transmission disturbances within established regulatory, industry, reserve sharing groups, and company standards to assure a continuous supply of electricity to customers
Maintains positive Nomogram Operating Margin/Operating Criteria and system voltages using complex system equipment in the most efficient and economical manner
Advises co-workers and management of normal and abnormal system conditions
Maintains reactive reserves and monitors Remedial Action Schemes (RAS) to ensure system reliability
Directs and guides junior staff members regarding system conditions and operational strategies
Documents and communicates to various groups, all company and inter-utility system developments that could impact the Company s inter-utility relationships or the security, reliability, and safety of the companys transmission system, or the ability to serve load
Monitors critical items, including Control Performance Standards, Operating Reserves, Operating Transfer Capabilities, Interchange Schedule Tags, Substation Facility/Equipment Status
Assists management derive and employ guidelines and procedures regarding the operation and control of the Companys transmission assets
Represents the Company in developing and enhancing working relationships with other utilities/market entities and various regulatory bodies, and accepts assignments on various inter-utility Operating and Engineering committees
Accepts assignments, in a leadership role, on various inter-utility Operating and Engineering committees
Provides input and feedback to operational entities and regulatory bodies regarding proposed legislation/recommendations as they relate to the operation of the transmission system
Performs special projects and responds to special requests from the System Operations Manager, Power Operations, and various other departments as assigned
COMPETENCIES:
Masters the real-time operation and control of the Companys transmission system and corresponding generation/power schedules used to serve native load
In depth knowledge of the Companys inter-utility power contracts and associated guidelines
Versatile knowledge of all aspects of control operation to cover shifts of absent employees in various functions
In depth knowledge of electrical theory and economic analysis
Strong sense of ambition, motivation, and confidence
Ability to work in a stressful and fast-paced environment
Ability to make sound judgments and crucial decisions in short amounts of time
Ability to recognize and initiate tasks without direction
Ability to understand and assimilate complex technical information
Must acquire 32 hours of emergency training annually
QUALIFICATIONS
MINIMUM EDUCATION AND/OR
Experience:
High School diploma or GED with sixty semester hours of college course work with an emphasis in math, statistics, basic electricity courses, accounting, and economics, or completion of apprenticeship training for control room operator, plant electrician, meter man, relay man, or electronic technician, with eight to ten years of experience, to include three consecutive years of annual North American Electric Reliability Corporation re-certification as a system operator, or equivalent combination of education and/or experience related to the discipline.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have and maintain the North American Electric Reliability Corporation System Operator Certification and the required continuing education hours. Failure to obtain/maintain North American Electric Reliability Corporation certification could result in disciplinary action, up to and including termination, in accordance with the PNMR s Positive Discipline policy.
SUPERVISORY
Responsibilities:
Reviews and authorizes release of work of lower-graded authorities. Provides and maintains operation guidelines and procedures for use by all staff. Guides and reviews team decisions during shifts.
COMMUNICATION SKILLS:
Ability to read and comprehend complex instructions, correspondence, and memos
Strong oral and written communication skills
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
COMPUTER SKILLS:
Working knowledge of various database, spreadsheet, and word processing software
Ability to use various computer systems
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Consolidates and analyzes several technical, economic, and political variables to make firm and accurate decision on complex issues under rapid and severe time constraints, under minimal guidance from management. Combines complex data sets including weather, grid conditions, electrical voltages, customer load, power plant operation capabilities, system disturbance data, liaison utility conditions, etc. to determine actions required to ensure continuous operation and balance on the electrical grid. Keeps informed of continuously changing regulations and procedures and develops own procedures independently when situations demand. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
DECISION MAKING:
Has the authority to take or direct timely and appropriate real-time actions, without obtaining approval from the higher-level personnel within own operating authority vicinity. During emergency operating conditions, has additional independent authority to shed firm load to prevent or alleviate Operating Security Limit violations without higher-level approval. Works with only occasional general supervision.
SCOPE AND IMPACT:
Error potential for the Senior System Operator can impact revenue significantly. As the authority in charge of switching procedures, miscommunication, or errors in analysis could result in serious injury or death to working journeymen on the grid. Errors can go undetected for extended periods of time since work is not routinely reviewed in detail.
PHYSICAL DEMANDS:
Ability to stand up to 2/3 of the time. Must occasionally lift and/or move up to 25 pounds. Ability to accept the mental and physical rigors of rotating shift work, constantly changing system conditions, and varying operating guidelines.
WORK ENVIRONMENT:
Plant control room environment.
DEGREES:
HS Diploma or Gen Ed Diploma
SALARY RANGE
SYSTEM OPERATOR I
Salary Grade: P12
Minimum Midpoint Maximum
$50,297 - $67,062 - $83,828
SALARY RANGE
_SYSTEM OPERATOR II IIIi_
Salary Grade: P13
Minimum Midpoint Maximum
$57,842 - $77,122 - $96,403
SALARY RANGE
SYSTEM OPERATOR SR
Salary Grade: P14
Minimum Midpoint Maximum
$66,660 - $88,880 - $111,100
EQUAL OPPORTUNITY STATEMENT
PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.Estimated Salary: $20 to $28 per hour based on qualifications.
PNM Resources
POSTING DEADLINE
Applications must be submitted no later than July 13, 2014
This position is covered by NERC-CIP cyber security standards. Prior to being hired, promoted or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
This is a series post. Successful candidate will be hired based on education and experience.
DEPARTMENT
Department: System Operations
PREFERENCES
NERC certified
60 semester hours of college courses or Associates degree with emphasis in math and science courses or comparable four year apprenticeship program in Substation Relay related fields.
Knowledge of generation and transmission
Must be able to work rotating shifts
JOB DESCRIPTION
SYSTEM OPERATOR I
Summary:
Under frequent and detailed direction, controls and operates the Company''s transmission resources (voltage levels 46kV and above) and monitors the generation resources from a reliability perspective. Coordinates and matches firm and interruptible resources with load on a minute-by-minute basis in a safe, reliable, and economic manner. Achieves and maintains operating standards in compliance with all existing regulatory, reserve sharing-agencies, and company standards concerning spinning reserve, area control error, interchange schedule tagging, generator operation, disturbance recovery and inadvertent/deviation flow. Operates the transmission system, which includes responsibility for VAR flow, losses, maintaining acceptable voltage levels, monitoring of operating transfer capability, OASIS administration, maintaining positive operating nomogram margins, etc. Coordinates and directs switching operation and maintenance of the transmission system. Serves as PNM s liaison and balancing/transmission control agent between other balancing and/or market entities.
ESSENTIAL DUTIES AND
Responsibilities:
Implements real-time actions, up to and including shedding firm load, to ensure stable and reliable operation of the Bulk Electric System
Responsible for ensuring compliance with the North American Electric Reliability Corporation Operating Standards and other regional standards
Directs all actions for safety and reliability of the electric grid, of any hosted entities, field crews, or merchant scheduling organizations operating within or using the company s balancing area in matters that affect electric grid reliability
Responds to requests by other utilities and wholesale marketers to use company-owned transmission system in accordance with established FERC guidelines via OASIS and ERCOT protocols for transmission services
Administers FERC approved tariff rates and ensures compliance with strict Standards of Conduct and ERCOT protocols for transmission services
Follows all guidelines written by senior staff
Operates the system on a minute-by-minute basis to match firm and interruptible resources to obligations, balance generation and transmission shares between utility companies/market entities, and verify metered flow quantities from PNM to other utilities
Responds to generation and transmission disturbances within established regulatory, industry, reserve sharing groups, and company standards to assure a continuous supply of electricity to customers
Maintains positive Nomogram Operating Margin/Operating Criteria and system voltages using complex system equipment in the most efficient and economical manner
Advises co-workers and management of normal and abnormal system conditions
Maintains reactive reserves and monitors Remedial Action Schemes (RAS) to ensure system reliability
Documents and communicates to various groups, all company and inter-utility system developments that could impact the Company s inter-utility relationships or the security, reliability, and safety of the company s transmission system, or the ability to serve load
Monitors critical items, including Control Performance Standards, Operating Reserves, Operating Transfer Capabilities, Interchange Schedule Tags, Substation Facility/Equipment Status
Represents the Company in developing and enhancing working relationships with other utilities/market entities and various regulatory bodies, and accepts assignments on various inter-utility Operating and Engineering committees
COMPETENCIES:
Develops, maintains, and increases knowledge of the Company s generation and transmission system, electrical theory, and associated operating procedures and guidelines
Shows a strong desire for additional intensive training and progresses towards System Operator training within the first two years of employment
Strong sense of ambition, motivation, and confidence
Ability to work in a stressful and fast-paced environment
Ability to make sound judgments and crucial decisions in short amounts of time
Ability to understand and assimilate complex technical information
Ability to build and maintain relationships with teammates and external utility contacts
Ability to work with little supervision and only general guidelines at times
QUALIFICATIONS
MINIMUM EDUCATION AND/OR
Experience:
High School diploma or GED with sixty semester hours of college course work showing an aptitude for math and electrical theory, to include four to six years of previous work experience demonstrating basic electrical utility knowledge, or equivalent combination of education and/or experience related to the discipline.
CERTIFICATES, LICENSES REGISTRATIONS:
Must obtain and/or maintain North American Electric Reliability Corporation System Operator Certification within six to nine months of employment and prior to independently performing the Reliability functions. Failure to obtain/maintain North American Electric Reliability Corporation certification could result in disciplinary action, up to and including termination, in accordance with the PNMRs Positive Discipline policy.
COMMUNICATION SKILLS:
Ability to read and comprehend complex instructions, correspondence, and memos
Strong oral and written communication skills
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
COMPUTER SKILLS:
Working knowledge of various database, spreadsheet, and word processing software
Ability to use various computer systems
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Gathers and analyzes many complex variables to recommend decisions on complex issues under rapid and severe time constraints. Combines complex data sets including weather, grid conditions, electrical voltages, customer load, power plant operation capabilities, system disturbance data, liaison utility conditions, etc. to determine actions required to ensure continuous operation and balance on the electrical grid. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
DECISION MAKING:
Has the authority to take or direct timely and appropriate real-time actions, without obtaining approval from the higher-level personnel within own operating authority vicinity. During emergency operating conditions, has additional independent authority to shed firm load to prevent or alleviate Operating Security Limit violations without higher-level approval.
SCOPE AND IMPACT:
Error potential for the System Operator I can impact revenue significantly, if not caught by the higher-level staff in a timely manner.
PHYSICAL DEMANDS:
Ability to stand up to 2/3 of the time. Must occasionally lift and/or move up to 25 pounds. Ability to accept the mental and physical rigors of rotating shift work, constantly changing system conditions, and varying operating guidelines.
WORK ENVIRONMENT:
Plant control room environment.
DEGREES:
HS Diploma or Gen Ed Diploma
JOB DESCRIPTION
SYSTEM OPERATOR II
Summary:
Under general direction, controls and operates the Company s transmission resources (voltage levels 46kV and above) and monitors the generation resources from a reliability perspective. Coordinates and matches firm and interruptible resources with load on a minute-by-minute basis in a safe, reliable, and economic manner. Achieves and maintains operating standards in compliance with all existing regulatory, reserve sharing-agencies, and company standards concerning spinning reserve, area control error, interchange schedule tagging, generator operation, disturbance recovery and inadvertent/deviation flow. Operates the transmission system, which includes responsibility for VAR flow, losses, maintaining acceptable voltage levels, monitoring of operating transfer capability, OASIS administration, maintaining positive operating nomogram margins, etc. Coordinates and directs switching operation and maintenance of the transmission system. Serves as PNM s liaison and balancing/transmission control agent between other balancing and/or market entities.
ESSENTIAL DUTIES AND
Responsibilities:
Implements real-time actions, up to and including shedding firm load, to ensure stable and reliable operation of the Bulk Electric System
Responsible for ensuring compliance with the North American Electric Reliability Corporation Operating Standards and other regional standards
Directs all actions for safety and reliability of the electric grid, of any hosted entities, field crews, or merchant scheduling organizations operating within or using the company s balancing area in matters that affect electric grid reliability
Responds to requests by other utilities and wholesale marketers to use company-owned transmission system via OASIS and ERCOT protocols for transmission services
Administers FERC approved tariff rates and ensures compliance with strict Standards of Conduct and ERCOT protocols for transmission services
Follows all guidelines written by senior staff
Operates the system on a minute-by-minute basis to match firm and interruptible resources to obligations, balance generation and transmission shares between utility companies/market entities, and verify metered flow quantities from PNM to other utilities
Responds to generation and transmission disturbances within established regulatory, industry, reserve sharing groups, and company standards to assure a continuous supply of electricity to customers
Maintains positive Nomogram Operating Margin/Operating Criteria and system voltages using complex system equipment in the most efficient and economical manner
Advises co-workers and management of normal and abnormal system conditions
Maintains reactive reserves and monitors Remedial Action Schemes (RAS) to ensure system reliability
Documents and communicates to various groups, all company and inter-utility system developments that could impact the Company s inter-utility relationships or the security, reliability, and safety of the companys transmission system, or the ability to serve load
Monitors critical items, including Control Performance Standards, Operating Reserves, Operating Transfer Capabilities, Interchange Schedule Tags, Substation Facility/Equipment Status
Represents the Company in developing and enhancing working relationships with other utilities/market entities and various regulatory bodies, and accepts assignments on various inter-utility Operating and Engineering committees
COMPETENCIES:
Demonstrates, maintains, and increases knowledge of the Companys generation and transmission system, electrical theory, and associated operating procedures and guidelines
Strong sense of ambition, motivation, and confidence
Ability to work in a stressful and fast-paced environment
Ability to make sound judgments and crucial decisions in short amounts of time
Ability to understand and assimilate complex technical information
Must complete the North American Electric Reliability Corporation continuing education hours required for maintaining certification
Must acquire 32 hours of emergency training annually
Ability to build and maintain relationships with teammates and external utility contacts
Ability to work with little supervision and only general guidelines at times
QUALIFICATIONS
MINIMUM EDUCATION AND/OR
Experience:
High School diploma or GED with sixty semester hours of college course work showing an aptitude for math and electrical theory, with six to eight years of previous work experience, to include two and a half years of lower-level authority experience at a level of performance that demonstrates an intimate knowledge of generation or transmission systems and how to operate/control them, or equivalent combination of education and/or experience related to the discipline.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must obtain and/or maintain North American Electric Reliability Corporation System Operator Certification within six to nine months of employment and prior to independently performing the Reliability functions. Failure to obtain/maintain North American Electric Reliability Corporation certification could result in disciplinary action, up to and including termination, in accordance with the PNMRs Positive Discipline policy.
SUPERVISORY
Responsibilities:
Reviews and guides decisions and actions of System Operator I. Develops positive relationships with control room staff.
COMMUNICATION SKILLS:
Ability to read and comprehend complex instructions, correspondence, and memos
Strong oral and written communication skills
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
COMPUTER SKILLS:
Working knowledge of various database, spreadsheet, and word processing software
Ability to use various computer systems
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Consolidates and analyzes several technical, economic, and political variables to make firm and accurate decisions on complex issues under rapid and severe time constraints, under minimal guidance from management. Combines complex data sets including weather, grid conditions, electrical voltages, customer load, power plant operation capabilities, system disturbance data, liaison utility conditions, etc. to determine actions required to ensure continuous operation and balance on the electrical grid. Keeps informed of continuously changing regulations and procedures and develops own procedures independently when situations demand. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
DECISION MAKING:
Has the authority to take or direct timely and appropriate real-time actions, without obtaining approval from the higher-level personnel within own operating authority vicinity. During emergency operating conditions, has additional independent authority to shed firm load to prevent or alleviate Operating Security Limit violations without higher-level approval.
SCOPE AND IMPACT:
Error potential for the System Operator II can impact revenue significantly, if not caught by the higher-level staff in a timely manner. As the authority in charge of switching procedures, miscommunication, or errors in analysis could result in serious injury or death to working journeymen on the grid.
PHYSICAL DEMANDS:
Ability to stand up to 2/3 of the time. Must occasionally lift and/or move up to 25 pounds. Ability to accept the mental and physical rigors of rotating shift work, constantly changing system conditions, and varying operating guidelines.
WORK ENVIRONMENT:
Plant control room environment.
DEGREES:
HS Diploma or Gen Ed Diploma
JOB DESCRIPTION
SYSTEM OPERATOR SR
Summary:
Under general direction, controls and operates the Company s transmission resources (voltage levels 46kV and above) and monitors the generation resources from a reliability perspective. Coordinates and matches firm and interruptible resources with load on a minute-by-minute basis in a safe, reliable, and economic manner. Achieves and maintains operating standards in compliance with all existing regulatory, reserve sharing-agencies, and company standards concerning spinning reserve, area control error, interchange schedule tagging, generator operation, disturbance recovery and inadvertent/deviation flow. Operates the transmission system, which includes responsibility for VAR flow, losses, maintaining acceptable voltage levels, monitoring of operating transfer capability, OASIS administration, maintaining positive operating nomogram margins, etc. Coordinates and directs switching operation and maintenance of the transmission system. Serves as PNM s liaison and balancing/transmission control agent between other balancing and/or market entities.
ESSENTIAL DUTIES AND
Responsibilities:
Implements real-time actions, up to and including shedding firm load, to ensure stable and reliable operation of the Bulk Electric System
Responsible for ensuring compliance with the North American Electric Reliability Corporation Operating Standards and other regional standards
Directs all actions for safety and reliability of the electric grid, of any hosted entities, field crews, or merchant scheduling organizations operating within or using the companys balancing area in matters that affect electric grid reliability
Responds to requests by other utilities and wholesale marketers to use company-owned transmission system via OASIS and ERCOT protocols for transmission services
Administers FERC approved tariff rates and ensures compliance with strict Standards of Conduct and ERCOT protocols for transmission services
Operates the system on a minute-by-minute basis to match firm and interruptible resources to obligations, balance generation and transmission shares between utility companies/market entities, and verify metered flow quantities from PNM to other utilities
Responds to generation and transmission disturbances within established regulatory, industry, reserve sharing groups, and company standards to assure a continuous supply of electricity to customers
Maintains positive Nomogram Operating Margin/Operating Criteria and system voltages using complex system equipment in the most efficient and economical manner
Advises co-workers and management of normal and abnormal system conditions
Maintains reactive reserves and monitors Remedial Action Schemes (RAS) to ensure system reliability
Directs and guides junior staff members regarding system conditions and operational strategies
Documents and communicates to various groups, all company and inter-utility system developments that could impact the Company s inter-utility relationships or the security, reliability, and safety of the companys transmission system, or the ability to serve load
Monitors critical items, including Control Performance Standards, Operating Reserves, Operating Transfer Capabilities, Interchange Schedule Tags, Substation Facility/Equipment Status
Assists management derive and employ guidelines and procedures regarding the operation and control of the Companys transmission assets
Represents the Company in developing and enhancing working relationships with other utilities/market entities and various regulatory bodies, and accepts assignments on various inter-utility Operating and Engineering committees
Accepts assignments, in a leadership role, on various inter-utility Operating and Engineering committees
Provides input and feedback to operational entities and regulatory bodies regarding proposed legislation/recommendations as they relate to the operation of the transmission system
Performs special projects and responds to special requests from the System Operations Manager, Power Operations, and various other departments as assigned
COMPETENCIES:
Masters the real-time operation and control of the Companys transmission system and corresponding generation/power schedules used to serve native load
In depth knowledge of the Companys inter-utility power contracts and associated guidelines
Versatile knowledge of all aspects of control operation to cover shifts of absent employees in various functions
In depth knowledge of electrical theory and economic analysis
Strong sense of ambition, motivation, and confidence
Ability to work in a stressful and fast-paced environment
Ability to make sound judgments and crucial decisions in short amounts of time
Ability to recognize and initiate tasks without direction
Ability to understand and assimilate complex technical information
Must acquire 32 hours of emergency training annually
QUALIFICATIONS
MINIMUM EDUCATION AND/OR
Experience:
High School diploma or GED with sixty semester hours of college course work with an emphasis in math, statistics, basic electricity courses, accounting, and economics, or completion of apprenticeship training for control room operator, plant electrician, meter man, relay man, or electronic technician, with eight to ten years of experience, to include three consecutive years of annual North American Electric Reliability Corporation re-certification as a system operator, or equivalent combination of education and/or experience related to the discipline.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have and maintain the North American Electric Reliability Corporation System Operator Certification and the required continuing education hours. Failure to obtain/maintain North American Electric Reliability Corporation certification could result in disciplinary action, up to and including termination, in accordance with the PNMR s Positive Discipline policy.
SUPERVISORY
Responsibilities:
Reviews and authorizes release of work of lower-graded authorities. Provides and maintains operation guidelines and procedures for use by all staff. Guides and reviews team decisions during shifts.
COMMUNICATION SKILLS:
Ability to read and comprehend complex instructions, correspondence, and memos
Strong oral and written communication skills
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
COMPUTER SKILLS:
Working knowledge of various database, spreadsheet, and word processing software
Ability to use various computer systems
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Consolidates and analyzes several technical, economic, and political variables to make firm and accurate decision on complex issues under rapid and severe time constraints, under minimal guidance from management. Combines complex data sets including weather, grid conditions, electrical voltages, customer load, power plant operation capabilities, system disturbance data, liaison utility conditions, etc. to determine actions required to ensure continuous operation and balance on the electrical grid. Keeps informed of continuously changing regulations and procedures and develops own procedures independently when situations demand. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
DECISION MAKING:
Has the authority to take or direct timely and appropriate real-time actions, without obtaining approval from the higher-level personnel within own operating authority vicinity. During emergency operating conditions, has additional independent authority to shed firm load to prevent or alleviate Operating Security Limit violations without higher-level approval. Works with only occasional general supervision.
SCOPE AND IMPACT:
Error potential for the Senior System Operator can impact revenue significantly. As the authority in charge of switching procedures, miscommunication, or errors in analysis could result in serious injury or death to working journeymen on the grid. Errors can go undetected for extended periods of time since work is not routinely reviewed in detail.
PHYSICAL DEMANDS:
Ability to stand up to 2/3 of the time. Must occasionally lift and/or move up to 25 pounds. Ability to accept the mental and physical rigors of rotating shift work, constantly changing system conditions, and varying operating guidelines.
WORK ENVIRONMENT:
Plant control room environment.
DEGREES:
HS Diploma or Gen Ed Diploma
SALARY RANGE
SYSTEM OPERATOR I
Salary Grade: P12
Minimum Midpoint Maximum
$50,297 - $67,062 - $83,828
SALARY RANGE
_SYSTEM OPERATOR II IIIi_
Salary Grade: P13
Minimum Midpoint Maximum
$57,842 - $77,122 - $96,403
SALARY RANGE
SYSTEM OPERATOR SR
Salary Grade: P14
Minimum Midpoint Maximum
$66,660 - $88,880 - $111,100
EQUAL OPPORTUNITY STATEMENT
PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.Estimated Salary: $20 to $28 per hour based on qualifications.
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